Initially producing films for local printers we have grown steadily and now service the whole country and abroad.
Facilitate new business approvals and set up and maintain accurate customer address, contact information, and customer specific requirements.Coordinate with plants to support on-time order shipment and manage order issues to assure that they are clear for shipment.
#HEXIO LEVEL 22 MANUAL#
Input new order requests and manage modifications and cancellations for both manual and electronic orders communications.Work with associates within his/her department and across the organization to achieve optimal customer satisfaction.Build and maintain business relationships with customers through multiple communication channels.Serve as prime contact for order related activities.Responsible for the order management process, which includes:.This exciting opportunity is part of Hexion Inc.
When you work for Hexion, you are partnering with a company that is not only focused on delivering value but on doing it in a safe, ethical and environmentally responsible manner. At Hexion, we believe that leadership begins with integrity, ethics and environmentally sound operations. Through a broad range of thermoset technologies and specialty products, Hexion serves and supports customers in a diverse range of applications and industries.Hexion materials are found in products that touch nearly every facet of modern living. is the global leader in thermoset resins. The role will interact with multiple departments across the organization and will be responsible for taking on the challenges of balancing customer and business needs.īased in Columbus, Ohio, Hexion Inc. The Customer Service Account Specialist position is the prime contact for order related activities and is responsible for ensuring customer loyalty by effectively managing the order process.